Free Evaluation call (800) 233-3648
Emergency Data Recovery call (949) 235-7773

SHIPPING AND HANDLING INSTRUCTIONS

CAUTION! We are not responsible for damages to the drives due to shipping and handling. Hard drives are extremely fragile and should be handled accordingly.

If packaging more than one drive, use a separate container or bag for each drive. Multiple drives in a single box should be packaged with packing material between each drive. Please use packaging materials that will provide adequate protection for your drive when shipping it.

Please include a detailed description of how the data was corrupted, (data accidentally erased, drive stopped spinning,...), if any attempts were made to recover the data prior to it being sent to us, and your company information (person to contact, phone number, return address).

Shipping Charges:
You must pay shipping charges to send your drive(s). NO COLLECT SHIPMENTS WILL BE ACCEPTED without prior authorization.

Proof of Delivery:
Ai Networks will not be responsible for shipments for which the carrier cannot provide proof of delivery. You should choose a carrier who will be able to trace the shipment.

Ship to:
Ai Networks
12 Mauchly Unit C
Irvine, CA 92618

Please call us with any questions:
(800) 233-3648